Direct Agents Inc. (Advertising / Marketing)  

Challenge
With a business that deals with online banner ads, search engine links, and email campaigns, Direct Agents employees spend their workday visiting websites, clicking links, and opening email that most IT Mangers want their users to avoid. They work with such a large universe of online web publishers that they cannot afford to miss any emails or communications. To compound the challenge of a relatively unguarded network, individual users at Direct Agents managed their own network security needs by purchasing or downloading a handful of different Anti-Virus products.

Solution
In 2008, Direct Agents engaged Zaphyr Technologies for a professional evaluation of their network. Taking the company’s unique network needs into consideration, Zaphyr provided Direct Agents an appropriately sized Endpoint Protection solution to secure their data and guarantee maximum uptime of their network by actively scanning for rogue virus, spyware and malware. Within days, their Technology Manager, was managing network security for over 50 PCs and laptops via a single console and not worry about the upkeep of older PCs and addition of new computers.

Results

• Zaphyr’s Endpoint Protection substantially covers each individual computer at Direct Agents, which can prevent virus outbreaks effectively and contain infections immediately and automatically.
• The IT Manager’s time is freed up for more important tasks, such as planning Direct Agents’ expansion to the west coast in 2009. The company also hopes to open an office in the U.K., and expects to manage the AntiVirus environments at all three locations from his Endpoint Protection console in New York.
• Deploying a strategic solution for the entire company helps save Direct Agents money lost due to network downtime cause by virus attacks.