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"Zaphyr Technologies has been very concise and clear with the IT recommendations they've given us... I'm extremely satisfied... Always available plus excellent service, no Doubt!"







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- Chris Broening, President,
Audio visual Dynamics


When Is Your Business Ready For Managed Services?


If you are a small business owner and considering whether or not managed services will benefit your company, the answer is almost always- yes. There is little doubt that most small businesses can benefit from managed services, yet that in itself does not always justify the cost of bringing on a third party provider. Accepting that managed services providers can offer solutions to common problems found in small business operation, the real question is when does it make sense to switch from in house IT solutions to the next level which includes managed services.

There is a good chance if you are already considering managed services the time might be near when you are ready to make the switch. Small business owners do not have the luxury of a never ending IT budget, therefore it is very important to recognize when your current IT management is no longer cost effective. For most small businesses this occurs when the business grows to the point of needing either a contract with a local service provider who is "on call" for IT needs or hiring a full time IT person to remain on staff. There is of course another option for small business owners to consider and that is hiring a managed services provider to oversee their IT needs.

If you are still unsure that your business is ready for the switch, ask yourself the following questions;

  • Do you find IT costs are continually increasing?
  • Is it difficult to find and retain quality IT staff?
  • Is your network and workstation performance and speed decreasing?
  • Are your employees spending more time dealing with IT issues than focusing on job they have been hired to perform?
  • Do you have problems with viruses, spyware and other security issues that could threaten the confidentiality of proprietary information?
  • In the event of a natural or man-made disaster, would your network be at risk? Would recovery be a concern?
  • Do you find network downtime is increasing?
If you answered yes to one or more of the above questions, then your business is ready for managed services.

Now that you have determined managed services are right for your business, the next challenge is finding the right provider of these services. This is a decision that should not be made lightly or rushed as the wrong provider can end up costing your company more money than your current situation. Before you begin the search for a managed services provider you should first consider your IT budget as well as issues or problems you want to be addressed. It is important to remember that managed services are not a one-size-fits-all type of solution to business problems. Each business and industry has their own issues to contend with and a qualified managed services provider will work with you to find the solutions that will benefit your company the most. If a potential provider is more intent on selling you services and not listening to the needs of your business, move on to another provider who is willing to listen to your concerns and offer customized solutions that address these needs. The point of outsourcing your IT management is to save money while freeing up time to focus on other business operations. For this reason it pays to put forth the effort to find the best managed services provider to oversee your technology needs.

Content by Managed Services Provider University




M A N A G E D    S E R V I C E S

Zaphyr Technologies delivers proactive maintenance services through our flat-rate PROMIS IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department.
D I S A S T E R    R E C O V E R Y

Statistics show that on average, over 40% of businesses that do not have a Disaster Recovery Plan go out of business after a major loss like a fire, a break-in, a storm, or sabotage.

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C L I E N T    T E S T I M O N I A L
 
Zaphyr Technologies has responded to calls for service on short notices and has become a trusted name with my department...they have the same concerns for your Computer Network as you do.

- Police Chief Joseph Clark Jr. (Retd.), North Caldwell Police Department, New Jersey



Great Service, Knowledgeable Engineers, Honest opinions. That is what we rely on Zaphyr for. Response time can't be beat and Quality of Service is unmatched.

- Police Chief Douglas Scheer, Rockaway Borough Police Department, New Jersey


Zaphyr had extensive knowledge... and made the rebuilding setup and implementation seamless. In an age when so many companies don't seem to care about customer service, we are pleased you do.

- Police Chief William Parenti, North Plainfield Police Department, New Jersey


Zaphyr Technologies supports our IT endeavors as if they are their own. We get first class service; they understand the critical nature of our operations and help us in achieving our IT goals.

- Lt. Jim Peslis, Hanover Police Department, New Jersey

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