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Using Zaphyr's 'PROMIS' Managed Services frees us to focus on our own business and not have to worry about IT. We know our IT is in good hands with Zaphyr's team. 






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- Bob Berry, CIO & Managing Director, David Landau & Associates LLC 

Free Windows Operating System Support Tools


Whether you are an automotive mechanic or a top IT professional, you need to have the right tools for the job. Unlike an automotive mechanic however, you don't have to spend tens of thousands of your hard earned dollars on the tools you need. The basic tools you need for IT and PC support duties on the Windows operating system, are free to download from CNET.com. Below are but a few examples:

HwiNFO32

One of the first things you need to determine in any type of support operation is what the machine you will be working on is made of. HwiNFO32 is a hardware recognition utility that will provide you with all the specs and information you need, and then some; from what type of CPU it has to hardware performance parameters.

Ccleaner 

A very common support tasks is cleaning the system of unused files and invalid registry entries, providing for more available disk space and faster overall performance. Cclneaner will do an excellent job at that as well as totally cleaning out the browser history and even uninstalling applications.

Recuva

Often times you will be in a situation where you need to recover lost or deleted files. Recuva was developed for just that purpose. It has a simple to use wizard type interface and can restore all types of files from simple text documents to videos, and everything else in between. You can restore files from removable disks and thumb drives as well as restore files that were deleted by viruses and crashes.

Defraggler

When a computer system is running slow a disk defragmentation tool should help speed things up quite a bit. When a computer file is created it is broken up into pieces and spread out throughout the systems hard drive. When the file needs to be retrieved it needs to be pieced back together. Defraggler will basically line up all the pieces together making the system perform better. It has an easy to use interface that allows you to pick and chose either various files and folders to defragment or the entire drive. You are also allowed to determine where on the drive you would like to store particular files, as well as scheduling the procedures to take place in the background as it can take quite some time to perform.

7-Zip

Many support tasks will require the use of compressed or “zip” files. Compressing the files allows them to be transferred more rapidly and take up less space. 7-Zip will provide no nonsense no frills compression and decompression capability that should suit the needs of almost everyone.

FileZilla

The necessity to transfer files to or from an FTP site or server will undoubtedly arise at some point. File transfer protocol has become the staple method of delivering patches, drivers and hot fixes. Filezilla enables you to perform these tasks with ease.

Almost everyone will find themselves tasked with some sort of computer problem. For the IT support professionals or just the average do it yourselfers there are some tools you just can't do without, and some cases they just happen to be free.

Content by Managed Services Provider University





M A N A G E D    S E R V I C E S

Zaphyr Technologies delivers proactive maintenance services through our flat-rate PROMIS IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department.
D I S A S T E R    R E C O V E R Y

Statistics show that on average, over 40% of businesses that do not have a Disaster Recovery Plan go out of business after a major loss like a fire, a break-in, a storm, or sabotage.

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C L I E N T    T E S T I M O N I A L
 
Zaphyr Technologies has responded to calls for service on short notices and has become a trusted name with my department...they have the same concerns for your Computer Network as you do.

- Police Chief Joseph Clark Jr. (Retd.), North Caldwell Police Department, New Jersey



Great Service, Knowledgeable Engineers, Honest opinions. That is what we rely on Zaphyr for. Response time can't be beat and Quality of Service is unmatched.

- Police Chief Douglas Scheer, Rockaway Borough Police Department, New Jersey


Zaphyr had extensive knowledge... and made the rebuilding setup and implementation seamless. In an age when so many companies don't seem to care about customer service, we are pleased you do.

- Police Chief William Parenti, North Plainfield Police Department, New Jersey


Zaphyr Technologies supports our IT endeavors as if they are their own. We get first class service; they understand the critical nature of our operations and help us in achieving our IT goals.

- Lt. Jim Peslis, Hanover Police Department, New Jersey

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