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PRIVACY POLICY
We at Zaphyr Technologies respect your privacy and are committed to taking reasonable steps towards protecting the privacy of data you provide us and managing your information responsibly. This Privacy Policy is intended to notify you of our privacy practices, the type of information that may be collected and stored, how the information is used, with whom the information may be shared, what choices are available to you regarding the collection, use and distribution of the information, what kind of security procedures are in place to protect the loss, misuse or alteration of information under our control, and who to contact with questions or concerns.
This Privacy Policy applies to all information and data you provide to Zaphyr LLC (the “Company” or “us” or “we”), including but not limited to that contained in, or in connection with, our website located at www.zaphyr.net (the “Website”), or any phone, email, or mail operations concerning our business operations, or services, as well as our marketing contacts with you. This Privacy Policy does not apply to other websites to which we may link, or to other companies or persons who might be listed as third-party contacts or suppliers on the Website, or to whom we may refer you if you call or write us. We may post links on the Website as a way of helping you locate related information and products easily. However, when linking to another website, you must review that website’s privacy notice because other websites may not treat information collected online in the same manner as we do.
By contacting us, providing us with any information or data (including, but not limited to in connection with support or further contact via the Website), using the Website and/or by providing any personal information, you consent to the collection and use of information by us in accordance with this Privacy Notice. If we decide to change our Privacy Notice, we will post those changes on this page.
This Privacy Policy applies to all information and data you provide to Zaphyr LLC (the “Company” or “us” or “we”), including but not limited to that contained in, or in connection with, our website located at www.zaphyr.net (the “Website”), or any phone, email, or mail operations concerning our business operations, or services, as well as our marketing contacts with you. This Privacy Policy does not apply to other websites to which we may link, or to other companies or persons who might be listed as third-party contacts or suppliers on the Website, or to whom we may refer you if you call or write us. We may post links on the Website as a way of helping you locate related information and products easily. However, when linking to another website, you must review that website’s privacy notice because other websites may not treat information collected online in the same manner as we do.
By contacting us, providing us with any information or data (including, but not limited to in connection with support or further contact via the Website), using the Website and/or by providing any personal information, you consent to the collection and use of information by us in accordance with this Privacy Notice. If we decide to change our Privacy Notice, we will post those changes on this page.
WHAT INFORMATION WE COLLECT:
This section includes a general description of the type of information we may collect about you. Those who wish to communicate with us but do not wish to provide personally identifiable information online may contact us through the address or phone numbers provided on our Website. However, you should note that if you contact us by phone, via postal mail or via any other means currently being used or which may be used in the future (electronic or otherwise), you may still be submitting personally identifiable information to us, as described below.
We do not automatically collect personal information unless you voluntarily input or submit this information, such as when you seek “Support” through the Website (providing first name, last name, e-mail address, phone number and whatever additional information you provide in the inquiry box, etc.), when you seek to “Contact” us through the Website (providing first name, last name, phone number, e-mail address, as well as additional information referenced therein), engaging in a “Sales Chat,” conducting a “Remote Session,” or otherwise providing information to us on or through the Website or by e-mail or by telephone call, or even though other online venues.
If you use or access the Website, or voluntarily provide us with personally identifiable information, you consent to our use of it in accordance with this Privacy Notice.
Even if you do not submit personal information through the Website, we gather navigational information about where visitors go on the Website and information about the technical efficiencies of our Website and services (such as time to connect to the Website or time to download pages). This information allows us to see which areas of our Website are most visited and helps us better understand the user experience. This data helps us improve the quality of the Website by recognizing and delivering more of the features, areas, and services our visitors prefer. In this process of gathering information, we may collect personally identifiable and non-personally identifiable information (such as domain type, browser type and version, service provider and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data). We may also create and use electronic records to compile statistics about how our visitors collectively interact with our Website by collecting, aggregating, and using information from or about you such as data about the type of browser and operating system used, which web pages you view, the time and duration or your visits to our Website, the search queries you use on this Website, whether you clicked on any items or links on the Website, whether you have clicked on any links in any emails sent from us or third parties on our behalf, whether you have chosen to opt-out of certain services or information sharing, and whether you have viewed or ordered certain products or services, to improve our products and services.
This section includes a general description of the type of information we may collect about you. Those who wish to communicate with us but do not wish to provide personally identifiable information online may contact us through the address or phone numbers provided on our Website. However, you should note that if you contact us by phone, via postal mail or via any other means currently being used or which may be used in the future (electronic or otherwise), you may still be submitting personally identifiable information to us, as described below.
We do not automatically collect personal information unless you voluntarily input or submit this information, such as when you seek “Support” through the Website (providing first name, last name, e-mail address, phone number and whatever additional information you provide in the inquiry box, etc.), when you seek to “Contact” us through the Website (providing first name, last name, phone number, e-mail address, as well as additional information referenced therein), engaging in a “Sales Chat,” conducting a “Remote Session,” or otherwise providing information to us on or through the Website or by e-mail or by telephone call, or even though other online venues.
If you use or access the Website, or voluntarily provide us with personally identifiable information, you consent to our use of it in accordance with this Privacy Notice.
Even if you do not submit personal information through the Website, we gather navigational information about where visitors go on the Website and information about the technical efficiencies of our Website and services (such as time to connect to the Website or time to download pages). This information allows us to see which areas of our Website are most visited and helps us better understand the user experience. This data helps us improve the quality of the Website by recognizing and delivering more of the features, areas, and services our visitors prefer. In this process of gathering information, we may collect personally identifiable and non-personally identifiable information (such as domain type, browser type and version, service provider and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data). We may also create and use electronic records to compile statistics about how our visitors collectively interact with our Website by collecting, aggregating, and using information from or about you such as data about the type of browser and operating system used, which web pages you view, the time and duration or your visits to our Website, the search queries you use on this Website, whether you clicked on any items or links on the Website, whether you have clicked on any links in any emails sent from us or third parties on our behalf, whether you have chosen to opt-out of certain services or information sharing, and whether you have viewed or ordered certain products or services, to improve our products and services.
WHY WE COLLECT INFORMATION:
We collect personal information because it helps us provide the services we offer, including the provision of the services described on the Website. Except as generally noted otherwise, we deem most of the personal information we collect from you as critical for us to provide the services we provide. We also collect personal information to help us improve our services, including the information provided on the Website. In addition, your personal information helps us communicate to you our latest opportunities, news, special offers, and information and events or technologies about which you might like to hear. We also may correlate the personal information obtained from you with information from other sources. For example, if you provide us with your personal information, we may cross-check that against information that might be lawfully available through other entities.
We collect personal information because it helps us provide the services we offer, including the provision of the services described on the Website. Except as generally noted otherwise, we deem most of the personal information we collect from you as critical for us to provide the services we provide. We also collect personal information to help us improve our services, including the information provided on the Website. In addition, your personal information helps us communicate to you our latest opportunities, news, special offers, and information and events or technologies about which you might like to hear. We also may correlate the personal information obtained from you with information from other sources. For example, if you provide us with your personal information, we may cross-check that against information that might be lawfully available through other entities.
HOW WE USE THE INFORMATION WE COLLECT:
We use the information we collect internally in our business for many business purposes, such as to: (i) determining the services you may need or seek; (ii) determining your creditworthiness; (iii) analyze trends and conduct research about improving our services; (iv) provide support and respond to questions from users, clients and Website visitors; (v) contact users/clients for research, informational, and marketing purposes; (vi) track traffic patterns and Website usage, including customizing our recommendations and promotions or services to you based upon your information (past and/or present); (vii) enable you to provide certain information to us online and to provide customer service in connection therewith; (viii) correlate information with other commercially available information to identify demographics and preferences to assist us in our marketing efforts; (ix) provide specific relevant marketing, promotional, or other information to you; (x) address information security and/or privacy practices control, network functioning, engineering, and troubleshooting issues; (xi) investigate claims and/or legal actions, violations of law or agreements, and compliance with relevant applicable laws, rules and regulations; (xii) comply with law, or based on our good-faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to prevent fraud and reduce credit risks, to cooperate with police and other governmental authorities, or to protect the rights of our clients and visitors to the Website or the public; and, (xiii) process or engage in a sale of all or part of our business, or if we go through a reorganization or merger.
We may also use your personally identifiable information to contact you in ways other than e-mail or regular mail, such as via telephone contact, facsimile, or SMS/text, consistent with your disclosed communications preferences to the extent applicable.
We use the information we collect internally in our business for many business purposes, such as to: (i) determining the services you may need or seek; (ii) determining your creditworthiness; (iii) analyze trends and conduct research about improving our services; (iv) provide support and respond to questions from users, clients and Website visitors; (v) contact users/clients for research, informational, and marketing purposes; (vi) track traffic patterns and Website usage, including customizing our recommendations and promotions or services to you based upon your information (past and/or present); (vii) enable you to provide certain information to us online and to provide customer service in connection therewith; (viii) correlate information with other commercially available information to identify demographics and preferences to assist us in our marketing efforts; (ix) provide specific relevant marketing, promotional, or other information to you; (x) address information security and/or privacy practices control, network functioning, engineering, and troubleshooting issues; (xi) investigate claims and/or legal actions, violations of law or agreements, and compliance with relevant applicable laws, rules and regulations; (xii) comply with law, or based on our good-faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to prevent fraud and reduce credit risks, to cooperate with police and other governmental authorities, or to protect the rights of our clients and visitors to the Website or the public; and, (xiii) process or engage in a sale of all or part of our business, or if we go through a reorganization or merger.
We may also use your personally identifiable information to contact you in ways other than e-mail or regular mail, such as via telephone contact, facsimile, or SMS/text, consistent with your disclosed communications preferences to the extent applicable.
YOUR CHOICES ABOUT THE INFORMATION WE COLLECT:
If you do not consent to the ways in which we may use your personal information, please do not submit any personal information to us. If you do not wish to receive emails containing information, special offers, or other promotions from us, please click the relevant unsubscribe link located in those emails. If you do not wish to receive other marketing materials from us or if you do not want us to share your personally identifiable information with other entities as stated in this Privacy Notice, please provide us with your exact name and address and advise us that you wish to opt-out from information sharing or receiving information, or both, as the case may be. Please direct your opt-out request to:
Zaphyr Technologies
160 Littleton Road
STE 205
Parsippany, NJ 07054
If you do not consent to the ways in which we may use your personal information, please do not submit any personal information to us. If you do not wish to receive emails containing information, special offers, or other promotions from us, please click the relevant unsubscribe link located in those emails. If you do not wish to receive other marketing materials from us or if you do not want us to share your personally identifiable information with other entities as stated in this Privacy Notice, please provide us with your exact name and address and advise us that you wish to opt-out from information sharing or receiving information, or both, as the case may be. Please direct your opt-out request to:
Zaphyr Technologies
160 Littleton Road
STE 205
Parsippany, NJ 07054
PRIVACY OF CHILDREN WHO VISIT THE WEBSITE:
We recognize the importance of children’s safety and privacy. However, neither the Website nor any of our operations are designed to attract children, and is not intended for use by any children under the age of 13. In accordance with the Children’s Online Privacy Protection Act (“COPPA”), the Company does not request, or knowingly collect, any personally identifiable information from children under the age of 13. If we become aware of any mistaken or inadvertent collection of information from a child under the age of 13 through their misuse of our Website, we will take all necessary measures to promptly delete such information from our records. We ask all parents and guardians to assist us in our efforts to comply with COPPA by prohibiting children under the age of 13 from providing the Company with any of their personal information or using the Website without parental oversight and assistance.
We recognize the importance of children’s safety and privacy. However, neither the Website nor any of our operations are designed to attract children, and is not intended for use by any children under the age of 13. In accordance with the Children’s Online Privacy Protection Act (“COPPA”), the Company does not request, or knowingly collect, any personally identifiable information from children under the age of 13. If we become aware of any mistaken or inadvertent collection of information from a child under the age of 13 through their misuse of our Website, we will take all necessary measures to promptly delete such information from our records. We ask all parents and guardians to assist us in our efforts to comply with COPPA by prohibiting children under the age of 13 from providing the Company with any of their personal information or using the Website without parental oversight and assistance.
SECURITY
We believe in providing a safe and secure experience for all of our online visitors. To that end, we have implemented security measures to protect the information collected from you. We will also comply with all applicable laws, rules and regulations concerning protection of your personal information. We maintain reasonable physical and electronic safeguards designed to limit unauthorized access to your personally identifiable information and to protect you against the criminal misuse of that information.
While we use these security measures to protect your information, please note that no data transmitted over the Internet or stored and used for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the Website or with us otherwise will not become publicly available.
We believe in providing a safe and secure experience for all of our online visitors. To that end, we have implemented security measures to protect the information collected from you. We will also comply with all applicable laws, rules and regulations concerning protection of your personal information. We maintain reasonable physical and electronic safeguards designed to limit unauthorized access to your personally identifiable information and to protect you against the criminal misuse of that information.
While we use these security measures to protect your information, please note that no data transmitted over the Internet or stored and used for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the Website or with us otherwise will not become publicly available.
LIMITATION OF LIABILITY
All responsibility and liability for any damages caused by viruses contained within the Website is disclaimed. IN NO EVENT SHALL THE COMPANY AND/OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF EQUITY, LAW, CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF INFORMATION, CONTENT, DOCUMENTS, THE PROVISION OR FAILURE TO PROVIDE GOODS AND/OR SERVICES THROUGH THE WEBSITE, OR IN ANY WAY IN CONNECTION WITH INFORMATION OR DATA WE COLLECT FROM YOU PURSUANT TO THE TERMS SET FORTH IN THIS PRIVACY NOTICE. THE COMPANY’S AND ITS AFFILIATES’ TOTAL LIABILITY RELATED TO THE WEBSITE AND INFORMATION GATHERED BY IT AS SET FORTH IN THIS PRIVACY NOTICE SHALL NOT EXCEED $100 UNDER ANY CIRCUMSTANCES. THE DISCLAIMERS OF DAMAGES SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS FO THE BARGAIN BETWEEN YOU AND THE COMPANY. THE WEBSITE, AND THE INFORMATION GATHERED BY THE WEBSITE AND OTHERWISE BY THE COMPANY RELATING TO YOU (INCLUDING YOUR PERSONAL INFORMATION AS SET FORTH HEREIN) WOULD NOT OTHERWISE BE PROVIDED TO YOU OR ACCEPTED FROM YOU WITHOUT SUCH LIMITATIONS. The limitations of liability set forth herein inure to the Company’s benefit and to the benefit of its affiliates, suppliers, contractors and licensors and to all of their respective officers, directors, owners, employees, attorneys and agents. Some jurisdictions do not allow excluding or limiting implied warranties or limiting liability for incidental or consequential damages, and some jurisdictions have special statutory consumer protection provisions which may supersede the foregoing disclaimers and limitations. As a result, these disclaimers and/or limitations may not apply to you if prohibited by law.
All responsibility and liability for any damages caused by viruses contained within the Website is disclaimed. IN NO EVENT SHALL THE COMPANY AND/OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF EQUITY, LAW, CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF INFORMATION, CONTENT, DOCUMENTS, THE PROVISION OR FAILURE TO PROVIDE GOODS AND/OR SERVICES THROUGH THE WEBSITE, OR IN ANY WAY IN CONNECTION WITH INFORMATION OR DATA WE COLLECT FROM YOU PURSUANT TO THE TERMS SET FORTH IN THIS PRIVACY NOTICE. THE COMPANY’S AND ITS AFFILIATES’ TOTAL LIABILITY RELATED TO THE WEBSITE AND INFORMATION GATHERED BY IT AS SET FORTH IN THIS PRIVACY NOTICE SHALL NOT EXCEED $100 UNDER ANY CIRCUMSTANCES. THE DISCLAIMERS OF DAMAGES SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS FO THE BARGAIN BETWEEN YOU AND THE COMPANY. THE WEBSITE, AND THE INFORMATION GATHERED BY THE WEBSITE AND OTHERWISE BY THE COMPANY RELATING TO YOU (INCLUDING YOUR PERSONAL INFORMATION AS SET FORTH HEREIN) WOULD NOT OTHERWISE BE PROVIDED TO YOU OR ACCEPTED FROM YOU WITHOUT SUCH LIMITATIONS. The limitations of liability set forth herein inure to the Company’s benefit and to the benefit of its affiliates, suppliers, contractors and licensors and to all of their respective officers, directors, owners, employees, attorneys and agents. Some jurisdictions do not allow excluding or limiting implied warranties or limiting liability for incidental or consequential damages, and some jurisdictions have special statutory consumer protection provisions which may supersede the foregoing disclaimers and limitations. As a result, these disclaimers and/or limitations may not apply to you if prohibited by law.
CHOICE OF LAW AND VENUE
The terms of this Privacy Notice and your acceptance thereof (as set forth herein), and all information provided by you to the Company, shall be treated as though it is pursuant to an agreement executed and performed by all parties in the State of New Jersey, and shall be governed exclusively and construed in accordance with the laws of the State of New Jersey without regard to conflict of law principals. Any cause of action by you with respect to the Website, this Privacy Notice, and/or in any way in connection with any personal information you have provided to us (and any information, products or services related thereto) must be instituted within one (1) year after the cause of action arose or otherwise be forever waived, barred and extinguished in its entirety. You expressly submit to the exclusive jurisdiction of the State Courts located in Morris County, New Jersey, and to the extent subject matter jurisdiction exists, the Federal Courts located in Newark, New Jersey in connection with any claim or cause of action of any kind which in any way relates to the Company, this Privacy Notice or any of the rights or obligations set forth or limited herein.
The terms of this Privacy Notice and your acceptance thereof (as set forth herein), and all information provided by you to the Company, shall be treated as though it is pursuant to an agreement executed and performed by all parties in the State of New Jersey, and shall be governed exclusively and construed in accordance with the laws of the State of New Jersey without regard to conflict of law principals. Any cause of action by you with respect to the Website, this Privacy Notice, and/or in any way in connection with any personal information you have provided to us (and any information, products or services related thereto) must be instituted within one (1) year after the cause of action arose or otherwise be forever waived, barred and extinguished in its entirety. You expressly submit to the exclusive jurisdiction of the State Courts located in Morris County, New Jersey, and to the extent subject matter jurisdiction exists, the Federal Courts located in Newark, New Jersey in connection with any claim or cause of action of any kind which in any way relates to the Company, this Privacy Notice or any of the rights or obligations set forth or limited herein.
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M A N A G E D S E R V I C E S
Zaphyr Technologies delivers proactive maintenance services through our flat-rate PROMIS IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department. |
D I S A S T E R R E C O V E R Y
Statistics show that on average, over 40% of businesses that do not have a Disaster Recovery Plan go out of business after a major loss like a fire, a break-in, a storm, or sabotage. |
C L I E N T T E S T I M O N I A L
Zaphyr Technologies has responded to calls for service on short notices and has become a trusted name with my department...they have the same concerns for your Computer Network as you do.
- Police Chief Joseph Clark Jr. (Retd.), North Caldwell Police Department, New Jersey
Great Service, Knowledgeable Engineers, Honest opinions. That is what we rely on Zaphyr for. Response time can't be beat and Quality of Service is unmatched.
- Police Chief Douglas Scheer, Rockaway Borough Police Department, New Jersey
Zaphyr had extensive knowledge... and made the rebuilding setup and implementation seamless. In an age when so many companies don't seem to care about customer service, we are pleased you do.
- Police Chief William Parenti, North Plainfield Police Department, New Jersey
Zaphyr Technologies supports our IT endeavors as if they are their own. We get first class service; they understand the critical nature of our operations and help us in achieving our IT goals.
- Lt. Jim Peslis, Hanover Police Department, New Jersey
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